LabiDesk

Overview

What is LabiDesk?

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LabiDesk - Customer Support Software to Assist, Engage and Sell

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

• Customizable HelpCenter with Articles & FAQ for Self Service;
  
• HelpWidget with automatic replies, to reduce number of incoming requests;
  
• Shared Email Inbox/ Ticketing System to properly and in timely manner work on the customer issues;
  
• Canned Responses/ Macros for your Agents;
  
• SLA,Department and Agents Roles and Routing.
  

Vendor Detail

Website

Languages Supported

English

Year Founded

2019

Twitter

@LabiDesk

LinkedIn® Page

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LabiDesk

Overview